FAQ

“POTOFU” is a service where you can easily create your profile & portfolio by aggregating information on SNS and work posting sites just by setting up a few settings at the beginning.

Yes, POTOFU is free to use. We also offer a paid plan called "POTOFU Pro" (¥300/month, tax included) with additional features.

POTOFU Pro is a paid plan for ¥300/month (tax included). It offers ad-free profiles, POTOFU logo removal, font customization, restricted access for your profile page, the full Traffic & Click Insights view (last 12 months of visit trends plus the detailed breakdown of traffic sources and clicked links), GA4 integration, and unlimited posts.

Yes. A 30-day free trial is available for first-time subscribers only. Your first payment will be charged after the trial period ends.

Payment is by credit card (via Stripe) with automatic monthly renewal.

The Free plan includes basic features such as link list settings, design settings, and external service integrations, plus the basic Traffic & Click Insights view (this month's visit count, the month-over-month change, and the top 3 traffic sources). The Pro plan adds ad-free profiles, POTOFU logo removal, font customization, restricted access, the full Traffic & Click Insights view (last 12 months of visit trends plus the detailed breakdown of traffic sources and clicked links), GA4 integration, and unlimited posts (Free plan is limited to 30).

After requesting cancellation, you can continue using Pro features until the end of your current billing period. Once the period expires, your account will revert to the Free plan and Pro-exclusive features (ad-free, restricted access, the full Traffic & Click Insights view, GA4 integration, etc.) will no longer be available. No prorated refunds are provided.

You can cancel from the “Subscription” section on the Settings page.

Click the “Manage payment info” button in the “Subscription” section on the Settings page. This will open the Stripe portal where you can update your details.

You can register from this login page. We currently offer Google, Apple, and X logins.

Yes, you can create multiple POTOFU accounts. However, there is no account switching function, so if you operate multiple accounts, log out and log in with a different account each time, and use separate accounts for each browser or device. It is necessary to respond, such as to receive.

POTOFU currently offers Google, Apple, and X logins. Please check once again which service your registered account is linked to. Also, if the screen does not display properly after logging in, please reload the page or consider using a different browser if it still does not work.

You can add email address logins and add or remove social media logins (Google, Apple, and X) from the Sozi ID page.

The ID is used to identify the profile page of POTOFU. You can set one per account, and it will also be used for the URL of the profile page. The ID must be 4 to 20 characters long, using half-width alphanumeric characters (lowercase letters only), and may contain a hyphen (-) between characters.

This feature allows you to set and publish your own contact email address.

Here you can set the image (OGP image) and text that will be displayed when sharing to SNS, etc.

Depending on the SNS/service of the sharing destination, it may take some time until the image is reflected. Depending on the SNS/service, there are cases where OGP image confirmation tools are provided, so if they are not reflected, please consider checking there as well. Click here for Facebook（https://developers.facebook.com/tools/debug） but please note that POTOFU cannot guarantee the operation of these external tools.

The link list is a function that allows you to freely collect and list URL links to each platform such as your own activity SNS and posting sites.

POTOFU now has default links as X (formerly Twitter), YouTube, Facebook, Instagram, note, Nico Nico Douga, pixiv, Become a Novelist, Everystar, SoundCloud, Tumblr, BOOTH, and GitHub are available, but you can freely add them yourself.

Additional registration can be done from the “+” button at the bottom of the link list edit.

Yes, sorting is possible. You can reorder items with the chevron buttons (∧ / ∨) on the right side of each platform on the “Edit Linked List” screen.

It is a function that collectively displays posts to SNS and work submission services in a list. Your posts will be automatically updated and reflected just by making simple settings at the beginning, so your portfolio will always be kept up to date without any hassle.

Currently, YouTube and OFUSE can be linked. Different viewing options are available for each platform, so check out the activity settings page for details.

Activity linkage with X (formerly Twitter) and Instagram has been discontinued due to API specification changes on each service.

At this time, only one platform can be linked.

With the exception of optional settings, we do not currently offer the ability to customize the display, such as manually adding or deleting an activity.

After setting the activity, it may take a few minutes for it to be reflected. If it is not reflected immediately, please wait a little while to check it.

Posts let you create content with images and text that appears on your profile page. Use them to showcase your work, share announcements, and more.

Up to 30 posts on the Free plan, and unlimited posts with POTOFU Pro.

Yes. Saving as a draft lets you review and edit your content before publishing. Draft posts are not displayed on your profile page.

Yes. Pinning an important post will keep it displayed at the top of your profile's post list. You can pin up to 10 posts.

Mode is a tint setting for the entire page. Currently, there is a normal mode and a dark mode, and each mode has a default page background, etc.

You can set it by entering the color you want to set in the HEX color field (a 7-character color code starting with #) in the “Page Background” section. Use “#FFFFFF” for white and “#000000” for black.

The URL is listed at the top of the “Dashboard”. You can change the string at the end of the URL by changing the ID from “Edit Profile”.

We do not offer custom domain settings at this time.

Yes. You can choose from three visibility levels — Public, Private, and Restricted (Pro only) — on the Visibility Settings page.

Ads may appear at the bottom of profile pages on the Free plan. Upgrading to POTOFU Pro will remove all ads from your profile.

Restricted Access is a POTOFU Pro feature that lets you share your profile page only with people who have the URL and access key. It's useful when you want to share your profile exclusively with specific clients or contacts.

There are three levels: "Public" allows anyone with the URL to access your profile. "Private" hides your page from everyone (you can still check your content via the preview screen). "Restricted" (Pro only) requires both the URL and an access key.

Yes. You can regenerate the access key from the Visibility Settings page. Once regenerated, the previous key is invalidated and old URLs will no longer work.

It is a function that allows you to see how much your profile page is being viewed. From "Traffic & Click Insights" on your dashboard, you can check this month's visit count, the month-over-month change, and the top 3 traffic sources. With POTOFU Pro, you can additionally view the last 12 months of visit trends and the full breakdown of traffic sources and clicked links. All data is aggregated anonymously, so it contains no information that identifies individual visitors. (The former "Footprints" feature has been merged into Traffic & Click Insights.)

Analytics is a POTOFU Pro feature that lets you set your own Google Analytics 4 (GA4) measurement ID to track visits to your profile page in your own Google Analytics dashboard.

Go to the “Analytics” section on the Settings page, enter your GA4 measurement ID (starting with “G-”), and save.

You can find it in the Google Analytics admin panel under Property Settings → Data Streams. It is a string starting with “G-”.

OFUSE is a paid fan letter service that allows you to send “thank you” feelings to creators for 2 yen per character. Creators can receive 91% of the amount (excluding tax) set in the fan letter. Please check the official website（https://ofuse.me） for details.

Basically, anyone can use OFUSE. Please refer to OFUSE's Frequently Asked Questions （https://ofuse.me/help）for details.

You can register from “OFUSE Creator Registration” within POTOFU. By creating an OFUSE account with the same account as POTOFU, it is possible to automatically link OFUSE to POTOFU.

It is possible from “Unsubscribe” in “Various Settings”.

POTOFU welcomes your opinions and requests to help us improve our services. For inquiries, please contact us at contact@potofu.me.